CONTACT US
Contact Us
Have a question about a product, your order, shipping, or a return? Our customer support team is here to help.
Customer Support
Whether you have a question before purchasing or need assistance with an existing order, please feel free to contact us.
How Can We Help?
Our customer support team can assist with:
Product Questions
Questions about product details, specifications, sizing, or availability.
Order Support
Help with order status, order details, or questions after purchase.
Shipping & Tracking
Assistance with shipment status, tracking updates, or delivery questions.
Returns & Refunds
Help with eligible returns, refunds, damaged items, or incorrect products.
Before Contacting Us
Providing the right information helps us assist you more efficiently.
- For an existing order, please include your order number.
- For a damaged, defective, or incorrect item, please include clear photos or videos showing the issue whenever possible.
- If you need to correct your shipping information, please contact us as soon as possible.
Response Time
We aim to respond to customer inquiries within 1–2 business days.
Business days are Monday through Friday, excluding U.S. public holidays.
During holidays, promotional periods, or unusually high inquiry volumes, responses may take slightly longer.
Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
Cancellation requests should be submitted within 6 hours after placing your order. Once an order has entered processing, fulfillment, or shipping preparation, changes or cancellations may no longer be possible.
For complete cancellation and refund terms, please review our Return Policy.
Returns
Before returning any item, please contact our customer support team and receive return approval.
Approved returns should be shipped according to the instructions and return address listed in our Return Policy.
Please do not send unauthorized returns without first contacting us.
Company Information
Brand:
Rrighodew
Legal Company Name:
Grom Globle Trading Inc
Business Address:
23 N Scott St #12
Sheridan, WY 82801
United States
Email:
info@rrighodew.com
Phone:
347-985-6019
Still Need Help?
Send us an email and our support team will do its best to provide clear and helpful assistance.
Email Customer Support